Data Sheet

Free Up Resources and with Equinix Smart Hands™ Support Plan

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IT infrastructure requires around-the-clock maintenance, support and crisis assistance. That’s why Equinix® introduced the Smart Hands Support Plan. Our Smart Hands experts are your eyes, ears, and hands onsite, offering a full scope of services including remote management, installation, and troubleshooting.


  • Free up IT technicians to concentrate on more mission-critical tasks
  • Predictably budget funds and reduce costs with a prepaid discount program
  • Reduce red tape by eliminating the need for individual internal approvals