Round-the-clock, on-site, operational support service for your data center equipment
Equinix Smart Hands™ is an around-the-clock, on-site, operational support service for remote management, installation and troubleshooting of your data center equipment.
Manage business operations, get on-site technical support.
Get information on your infrastructure assets and cable connectivity.
Equinix IBX data centers have technical personnel on-site 24/7 for technical support.
Save time, money and hassle with our prepaid discount program including monthly or annual payment schedules. Receive discounts up to 30%, create your own plan by choosing your hours and rollover any unused monthly plan hours.