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AM11 Customer Resource Center

    Need help? Email support@equinix.com

    Customer Care Downloads:

    External New ECP for Administrators Training Video (7 mins.)
    External New ECP for Users Training Video (6 mins.)

    Tips & Tricks

    Tips & Tricks - Assigning Permissions + Onboarding Users (6 mins)
    Tips & Tricks - Copying User Permissions (3 mins)
    Tips & Tricks - Creating User Templates (5 mins)
    Tips & Tricks - Granting Physical Access + Handscans (6 mins)
    Tips & Tricks - Enabling Notification Permissions + Preferences (8 mins)
    Tips & Tricks Adding New Providers and LOAs in Cross Connects (1 min)
    Tips & Tricks - Deactivating & Terminating ECP Users (4 mins)

    PPTX/pdf – Onboarding Sessions & assets

    AM11 Onboarding Final.pdf

    Equinix Customer Portal 4.1

    Equinix Customer Portal 4.1.pdf