Customer Care Downloads

Customer Care Downloads:

External New ECP for Administrators Training Video (7 mins.)
External New ECP for Users Training Video (6 mins.)

Tips & Tricks - Assigning Permissions + Onboarding Users (6 mins)
Tips & Tricks - Copying User Permissions (3 mins)
Tips & Tricks - Creating User Templates (5 mins)
Tips & Tricks - Granting Physical Access + Handscans (6 mins)
Tips & Tricks - Enabling Notification Permissions + Preferences (8 mins)
Tips & Tricks Adding New Providers and LOAs in Cross Connects (1 min)
Tips & Tricks - Deactivating & Terminating ECP Users (4 mins)